If there is any lesson to be drawn from 2020, it’s that making predictions for the year ahead is an act of hubris. The pandemic has permeated every aspect of our lives: health, economics, politics, and beyond. Amid the devastation, the healthcare industry has been at the forefront. Traditionally, organizations have prepared for specific incidents – tornados, mass casualties, and the like. The pandemic highlighted the critical value of leadership, capabilities, and culture to adapt to wholesale disruptions of their workforces, supply chains, and even business models. Going forward, planning will be done more holistically, requiring budget, advanced analytics, and personal expertise. Of course, this may divert resources away from other initiatives.
The pandemic has shown us that public health is essential to the economic and physical well-being of the country. Smart organizations will onboard this insight by listening and incorporating information, data, and insights from each leg of the healthcare stool. Operating in silos, proposals are a zero-sum game. However, by establishing public-private partnerships and working collaboratively, solutions can be crafted that meet the collective needs of our communities. Hopefully, 2021 will be the year of building strong bridges. In such a scenario, we are presenting some of the game-changers in the industry who through their positive outlook have guided their companies towards greater heights in 2021.