From Paper to Pixels: The Digital Transformation of Insurance in 2024
Insurtech—once a niche buzzword—has become a driving force in one of the world’s oldest industries: insurance. But what does this …
On a daily basis, we’ve often heard the mainstream media emphasizing disruption and disruptive technologies. However, only a few understand what it signifies or how to create it. Disruptive innovation has been tremendously popular in business for the past few years, and it’s a great tool for forecasting which market entrants will thrive. Unfortunately, the notion has been widely misinterpreted, and the term “disruptive” has been thrown around too casually whenever a newcomer shakes up long-standing incumbents.
Professor Clayton Christensen of Harvard Business School came up with the term “disruptive innovation,” which he believed was generally misunderstood. The process through which a smaller company with limited resources rises upmarket and challenges bigger, established businesses is known as disruptive innovation. It all starts with a small business joining the low end of a market or forming a new market sector and claiming the least profitable section as its own.
Disruptive innovation is typically inferior to existing market products and services as assessed by traditional value criteria. When disruptive innovation first enters the market, it serves a tiny and often unprofitable consumer group, whereas established businesses are focused on serving more demanding and high-end consumers. Established organizations frequently opt to focus on delivering to the more profitable customer group since the more demanding customer segment provides better revenue.
One of the reasons why bigger organizations struggle with disruptive innovation, according to Christensen, is because they rely on customers and stakeholders for resources. This frequently indicates that the most successful businesses have well-developed mechanisms for dying concepts that their most profitable clients are unwilling to pay more for.
Creating disruptive innovation entails more risks, and incumbents aren’t always prepared for failure. In other words, they aren’t accustomed to viewing their early attempts at monetizing a disruptive technology as opportunities for learning. Rather, they want to keep their stock prices stable and concentrate on the most profitable consumer categories.
The ability to break the present operating model and establish necessary conditions for the creation of a new one is critical to disruptive innovation. Moving ahead early and becoming enthused about tiny victories is vital to the process of identifying more disruptive opportunities. You’ll almost certainly run into a few roadblocks along the way, which is why it’s crucial not to become discouraged if things go wrong and instead see your disruptive attempts as learning opportunities.
Disruption is all about doing things differently and building a conscious decision to try to influence the industry’s general perceptions. While patience is essential, you should also have a clear idea of what you can and want to accomplish. You must generate new types of value and commit to them, even if they are not the most profitable in the short term. All you need to do is think of a bigger picture in the process.
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