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Paycor | Making HR Simpler with AI | Ryan Bergstrom

Ryan Bergstrom

Chief Product Officer

Paycor’s human capital management (HCM) platform modernizes every aspect of people management, from recruiting, onboarding, and payroll to career development and retention, but what really sets us apart is our focus on leaders. For more than 30 years, we’ve been listening to and partnering with leaders, so we know what they need; a unified HR platform, easy integration with third party apps, powerful analytics, talent development tools, and configurable technology that supports specific industry needs. That’s why more than 30,000 customers trust Paycor to help them solve problems and achieve their goals.

The company recently launched  its generative AI analytics digital assistant powered by Visier, the globally recognized leader in people analytics and planning. The new offering is designed to help leaders gain quick and detailed insights into their workforce, without any additional training, enabling them to better understand HR analytics and make informed business decisions. Paycor will debut the new technology at the HR Technology Conference in Las Vegas, NV on October 11, 2023.

The generative AI analytics digital assistant will add a simple conversational interface to the existing Paycor Analytics platform, allowing leaders across businesses the ability to ask HR and workforce management questions about their teams and receive instant answers and insights — all in natural language. From there, leaders can easily click to see the initial analytics, or ask additional questions to acquire deeper insights. This functionality enables teams to become more efficient, crush business outcomes, and scale operations.

“At Paycor, we’re always looking to innovate and incorporate the newest technologies into our products to ensure our customers can strategically run their business, alongside a best-in-class experience,” said Ryan Bergstrom, Chief Product Officer at Paycor. “While AI is not new to us, by partnering with Visier to integrate the new generative AI analytics digital assistant into our tool, we’re helping leaders save time and resources by providing them with the answers they need without any of the heavy lifting.”

Additional key features of the generative AI analytics digital assistant include:

  • Instant responses: The new AI analytics digital assistant can access workforce insights securely in seconds, tailored to the role and permissions of the person asking.
  • Correct interpretation of data: The assistant delivers detailed explanations with charts, graphs and infographics, so users can interpret the data correctly and easily.
  • Accessible to a wide range of leaders: It also provides self-service access to insights company-wide, even to those who aren’t well-versed in analytics.

Paycor will automatically activate the generative AI analytics digital assistant for all of its existing U.S.-based customers in early 2024.

After Tacoma Holdings started the process of acquiring 12 independent home health and hospice agencies, they realized the need for robust HR support to integrate the businesses effectively. They knew they needed payroll immediately to accommodate the influx of new employees without historical information. With a fractioned HR infrastructure and synergies across the companies, Tacoma Holdings sought a scalable HCM partner to streamline operations and support their vision of becoming one of the largest home health agencies.

To help address their HR needs, Tacoma Holdings enlisted Valerie Reif, Founder and Managing Consultant at Talent Advisors, to manage various responsibilities, including consolidating the entities, recruiting, hiring, policy development, leave of absence management, workers’ compensation, employee compensation, and implementing health and retirement plans. The critical challenge was to meet the 90-day timeline for payroll implementation without compromising accuracy and efficiency.

Paycor emerged as the preferred HCM partner for Tacoma Holdings for two key reasons. First, Paycor’s strong implementation plan aligned with their deadlines. Acknowledging the importance of timely payroll processing to ensure the success of the transaction, Paycor’s implementation team demonstrated exceptional focus and adherence to deadlines, instilling confidence in Tacoma Holdings’ decision.

Second, Paycor’s specialization in the healthcare industry resonated with the CEO of Frontpoint Homehealth, a portfolio company of Tacoma Holdings. Given the industry’s unique requirements, such as managing credentials and training, Paycor’s Learning Management System (LMS) and Onboarding solution proved to be an ideal fit. The centralized storage of records facilitated compliance during audits by the state, ensuring seamless management of essential information.

Reif, impressed by Paycor’s nimble sales and implementation teams during the critical 90-day timeline, continues to choose Paycor as opportunities arise. She appreciates Paycor’s process, which minimizes the burden on the internal team and provides reliable support. Unlike some competitors who focus solely on payroll, Paycor offers a comprehensive suite of solutions that streamline and optimize HR operations. The user-friendly platform ensures that employees can efficiently complete essential tasks like onboarding, timekeeping, and time-off requests, enhancing the overall user experience.

Paycor recently partnered with the Miami Dolphins and Hard Rock Stadium as the organization’s official human resources (HR) and payroll provider.

“We are elated to partner with Paycor to bring their innovative human resources and payroll solutions to our organization,” said Miami Dolphins and Hard Rock Stadium Senior Vice President and Chief Financial Officer, Chris Clements. “We look forward to integrating our staff into the Paycor platform in order to optimize internal processes and create efficiencies that better serve our team, which ultimately allows us to better serve Dolphins fans and the South Florida community.”

Paycor’s technology will enable the Miami Dolphins to streamline workflows, enabling its leaders to spend more time on what matters—investing in employees, optimizing their performance and creating opportunities for continued professional development and growth. The full suite of tools will be accessible to the organization’s senior leadership team and the platform will be used daily by several hundred front-office employees. Paycor will also enable the organization to efficiently manage over 1,500 seasonal employees. 

“In addition to supporting an iconic NFL team, our partnership with the Miami Dolphins is an impactful and strategic fit for our business, as we continue to solidify our place in the Miami market,” said Raul Villar, Jr., Chief Executive Officer of Paycor. “Both Paycor and the Miami Dolphins share a focused vision of empowering leaders by building winning teams, all while supporting the local community. We look forward to what we can accomplish together.”

" At Paycor, we’re always looking to innovate and incorporate the newest technologies into our products to ensure our customers can strategically run their business, alongside a best-in-class experience "

Ryan Bergstrom

Chief Product Officer

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